Friday, June 10, 2005
Baker & McKenzie's KM Report Card

Part 1 (Part 2 in tomorrow's blog)

In this month's Managing Partner issue, Jason Marty, Global Director of KM at Baker & McKenzie, discusses his firm's unmet and miscalculated KM goals. Marty admits that some of Bakers' KM goals were either too ambitious or too limited.

Marty admits candidly: "we had not fully demonstrated to the firm that our investment in KM at the global level was yielding positive results. Simply put, our lawyers did not, on the whole, feel that their work was being directly supported by our knowledge initiatives. . . .