Card-Based Classification Evaluation

by Donna Maurer

“This testing method can be very effective in ensuring that your classification will help your users find what they need.”We hear and talk a lot about card sorting in various forms, and how it can be used as input on a hierarchy or classification system (or a taxonomy, if you like more technical words). We hear that we should test our hierarchies, but we don’t talk about how. Of course, we can test them as part of a standard usability test, but on the screen there a lot of things competing for a user’s attention. How do we tell if a problem is a result of the classification or the way the interface is presented?
I have developed and practiced ...

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