Minneapolis ranks 3rd in short lines for customers - Minneapolis/St. Paul Business Journal:: "Minneapolis ranks 3rd in short lines for customers

Minneapolis/St. Paul Business Journal - 11:44 AM CDT Mondayby Katharine GraysonStaff Writer


Minneapolis shoppers spend less time waiting in line than consumers in most other large cities, according to a report issued Monday by the Mystery Shopping Providers Association (MSPA).

Minneapolis ranked as the third-fastest city when it comes to waiting in line, behind only Phoenix, Ariz., and Portland, Ore.

On average, consumers here wait about 3 minutes and 41 seconds. The researchers studied times at a number of businesses, including grocery stores, clothing retailers, fast food restaurants and gas station convenience stores, among several others.
The report looked at the 25 most populous U.S. cities. 'Mystery shoppers' -- people hired to shop anonymously and report back their experiences -- provided data for the study.
The report was based on information collected by more than 10,000 mystery shoppers, the New York-based MSPA said.

Phoenix earned the top ranking, with an average wait time of 3 minutes and 5 seconds.
Baltimore ranked last, with an average wait of 5 minutes and 13 seconds. "